Terms of Service

Welcome to Theteapal! These Terms of Service (“Terms”) govern your access to and use of our website theteapal.com (the “Site”) and the purchase of any products from us.

By accessing, browsing, or placing an order on our Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to all of these Terms, please do not use our Site.

1. General Conditions

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. We reserve the right to refuse service to anyone for any reason at any time.

2. Products and Pricing

Accuracy of Information: We make every effort to display the colors, details, and descriptions of our teas and accessories as accurately as possible. However, actual color appearances may vary depending on your device monitor.
Price Changes: All prices are listed in USD ($). Prices for our products are subject to change without notice.
Product Availability: We reserve the right to limit the sales of our products or quantities to any person, geographic region, or jurisdiction, and to discontinue any product at any time.

3. Orders and Payment

Order Acceptance: Your receipt of an electronic order confirmation does not signify our acceptance of your order. We reserve the right to accept, decline, or cancel your order at any time after receipt for reasons including product availability, errors in product or pricing information, or suspected fraud.
Payment Terms: We accept major credit cards and other secure payment methods as displayed during checkout. You agree to provide current, complete, and accurate purchase and account information for all orders made at our store.

4. Shipping and Fulfillment

Fulfillment Origin: All orders are processed, packaged, and shipped directly from our fulfillment warehouses within the United States.
Delivery: Delivery dates provided during checkout are estimates only. Theteapal is not responsible for shipping delays caused by third-party carriers (e.g., USPS, UPS, FedEx) or adverse weather conditions.

5. Intellectual Property

All content on this Site—including text, graphics, logos, images, product photos, digital downloads, and software—is the property of Theteapal and is protected by United States and international copyright, trademark, and intellectual property laws. You may not reproduce, duplicate, copy, or resell any portion of the Site without express written permission from us.

6. User Comments and Feedback

If you send us customer reviews, feedback, or creative suggestions (collectively, “Comments”), you agree that we may, at any time, without restriction, edit, copy, publish, and distribute those Comments in any medium. We are under no obligation to maintain any Comments in confidence or pay compensation for them.

7. Limitation of Liability

To the maximum extent permitted by law, Theteapal shall not be liable for any direct, indirect, incidental, punitive, or consequential damages resulting from your use of, or inability to use, our Site or products.

8. Governing Law

These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the United States.

9. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our Site.

10. Contact Us

If you have any questions, concerns, or complaints regarding our products, corporate practices, or these policies, please contact our support team. We aim to respond to all inquiries within 24–48 business hours.