Payments Policy

At Theteapal, we strive to make your online shopping experience simple, smooth, and 100% secure. We accept a variety of trusted payment methods so you can choose the option that works best for you.

1. Accepted Payment Methods

We process all online transactions securely through Stripe and PayPal, two of the world’s leading and most trusted payment gateways.

Through our secure checkout system, we accept:

Credit & Debit Cards (via Stripe):
- Visa
- Mastercard
- American Express
Digital Wallets:
- Apple Pay
- Google Pay
PayPal:
- Express Checkout via your PayPal Account
- PayPal Credit

2. Currency & Pricing

All prices listed on theteapal.com are displayed in U.S. Dollars (USD).
All charges, refunds, and invoices will be processed strictly in USD.
The total price displayed at checkout is the final amount you pay for your order (plus applicable shipping fees, if any).
If you are paying with an international card or account outside the United States, your issuing bank may apply currency conversion fees. Theteapal is not responsible for any additional exchange rates or foreign transaction fees imposed by your bank.

3. Payment Security & Encryption

Your security is our top priority. We implement state-of-the-art security measures to protect your financial and personal information:

256-Bit SSL Encryption: Our entire website uses Transport Layer Security (TLS/SSL) encryption to protect all data transmitted during checkout.
PCI-DSS Compliance: Our payment processing partners (Stripe and PayPal) are certified Level 1 PCI-DSS compliant—the highest stringency standard in the payments industry.
Zero Credit Card Storage: Theteapal does NOT collect, store, or have access to your full credit card details. All payment authorization is handled directly and securely through Stripe or PayPal.

4. Billing & Order Processing

Payment Timing: Your payment method will be charged immediately upon order placement.
Order Verification: To prevent fraudulent activities, all orders undergo security verification. In rare cases, we may contact you to confirm details before fulfilling your order. Orders with unverified or flagged billing details may be canceled.

5. Payment Issues & Troubleshooting

If your payment was declined during checkout, please check the following:

Verify that your billing name and billing address match the information registered with your card issuer.
Ensure your card has sufficient funds and has not expired.
Confirm that your bank permits online or automatic transactions.

If you continue to experience issues, we recommend trying a different payment method (such as PayPal or Apple Pay) or contacting your card-issuing bank directly.

8. Contact Us

If you have any questions, concerns, or complaints regarding our products, corporate practices, or these policies, please contact our support team. We aim to respond to all inquiries within 24–48 business hours.